The Hidden Retention Risk of Employee Relocation (and How to Fix It)

Your best employee just accepted a relocation offer. But what if they never follow through? Here's how to protect retention and reduce stress.

Your top employee just got promoted and accepted a relocation offer. Everything seems like a win — until they quietly back out, hand in their notice, or start dragging their feet. Sound familiar? You're not alone.

Why Employees Say No to Moving

The relocation process can be overwhelming. Between selling a home, finding a new one, moving a family, transferring utilities, and navigating a tight 90-day timeline, even high performers start to second-guess if the move is worth the stress.

For HR teams, this creates a hidden retention risk: great employees leave — not because they don't want the role, but because the move is just too much.

The Traditional Relocation Model Isn't Built for Speed

Old-school relocation companies often slow things down with reimbursement forms, delayed vendor payments, and clunky communication. For lump-sum programs, the problem is even worse: HR teams have to support employees without actually managing the relocation.

This leads to overwhelmed employees, unnecessary confusion, and — ultimately — churn.

How Mona Solves This

Mona is a white-glove relocation concierge service designed to support employees in lump-sum relocation programs. We connect employees with vetted realtors, movers, utility setup, mortgage brokers, renovation pros, and more — without touching funds or creating administrative drag.

That means HR teams don't have to manage payments or receipts, and employees get fast, human support when they need it most.

The Result? Better Retention, Less Stress.

When employees feel guided through the move — not left to figure it out alone — they're far more likely to complete the relocation and start strong in their new role.

And when HR teams don't have to step in as makeshift relocation managers, they can stay focused on doing what they do best.

Let's Talk

If you're running a relocation program — especially lump-sum — and want to retain your top talent, we'd love to help. Mona makes moving easy, personal, and seamless for your employees.
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